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Tobruk Trailers goes the extra mile

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Barfly
Reg. Jun 2008
Posted 2008-06-05 11:26 AM (#85253)
Subject: Tobruk Trailers goes the extra mile



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Posts: 177
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Location: East London South Africa

Hi all

 

Well some of you might already have read some of my other comments, but honestly this one takes the cake.

I live in South Africa and purchased a new Cherokee Tomahawk from Dave McAdoo at Tobruk Trailers in TN. You must realize that I have not seen the trailer, apart from pics which were sent me by Dave and the initial advert.

Dave has really restored my faith in humanity. we had lots of stumbling blocks along the way (mostly from shipping agents) and Dave just took them in his stride and made them go away.

The latest was that the trailer was due to be loaded on a ship - and all the arrangements were made for the delivery etc. (bear in mind that the trailer is in Tennesee and is shipped from Baltimore) only to be told that there was no space left on the ship.... Now this South African started to stress - I have paid for a trailer and cant get it onto a ship...

Anyway I eventually found another ship to bring my trailer home, only thing was there was no time to waste as it had to be there asap... Dave tried to get a driver to deliver it within the time given...but no go - no one was available.

Not perturbed - Dave hitched the trailer onto his own truck - drove through the night and delivered it himself (all 500 odd miles I believe)

WELL IF THAT IS NOT GOING THE EXTRA MILE THEN WHAT IS...

THANK YOU DAVE -

TO ANYONE NEEDING TO BUY A TRAILER - TOBRUK TRAILERS IS THE PLACE TO GO.....

 



Edited by Barfly 2008-06-05 11:29 AM
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notfromtexas
Reg. Jan 2007
Posted 2008-06-05 11:39 AM (#85256 - in reply to #85253)
Subject: RE: Tobruk Trailers goes the extra mile


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Posts: 294
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Location: Fort Worth, Tx
WOW! That is fabulous customer service.  Way to go Dave!
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crowleysridgegirl
Reg. Apr 2005
Posted 2008-06-05 12:31 PM (#85257 - in reply to #85253)
Subject: RE: Tobruk Trailers goes the extra mile


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Yes,Dave,that is one way to make a good name for yourself!!!
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retento
Reg. Aug 2004
Posted 2008-06-05 2:04 PM (#85267 - in reply to #85253)
Subject: RE: Tobruk Trailers goes the extra mile


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Posts: 3802
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Location: Rocky Mount N.C.

Barfly, did they grease your new trailer all over with this stuff!!!  http://en.wikipedia.org/wiki/Cosmoline

All that nice bare aluminum don't take kindly to that ocean salt.

Cos´mo`line    ()>(k?z´m?-l?n)

n.1.

(Chem.) A substance obtained from the residues of the distillation of petroleum, essentially the same as vaseline, but of somewhat stiffer consistency, and consisting of a mixture of the higher paraffines; a kind of petroleum jelly.

 

 

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loveduffy
Reg. Feb 2006
Posted 2008-06-05 9:21 PM (#85280 - in reply to #85267)
Subject: RE: Tobruk Trailers goes the extra mile



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Posts: 1871
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Location: NY
dave you did the right thing. If he made the ship then  that  is all you could ask for keep us posted from new york state
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classygirl98
Reg. Jan 2005
Posted 2008-06-05 9:40 PM (#85284 - in reply to #85253)
Subject: RE: Tobruk Trailers goes the extra mile


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Posts: 285
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That act of kindness should be a great example for all trailer dealers and other business people to follow. Congratulations on your new trailer.
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