I replaced the last Kiefer with a 4 Star, I bought the Kiefers because they were mid-level(priced) trailers. I understood that when I bought them. They had to fix two problems on three trailers and did so willingly. Just as they are trying to do now for this gentleman. I spent about 10K more money for the 4 Star as I would have for a comparable Kiefer. What does any of this have to do with this guy and his desire to cause grief for Kiefer.

HWBar - this has nothing to do w/the original post - hence the reason I said it was a slight tangent (the definition of which is a digression/departure).  I was just curious...nothing more, nothing less, no hidden agenda.  You had just mentioned in a previous post that you replaced your Kiefers w/a much higher priced trailer and I was wondering what you upgraded to.

Related to the topic, however, I'd like to just give positive feedback for Ricky at Diamond V.  He made a call to Kiefer today which did prompt them to call me.  It was definitely above-and-beyond for him to assume this responsibility and I appreciate the extra effort he has put forth.  I told him if I were geographically closer to him that I'd recommend him as a dealer...using this forum is about the best I can do given the extensive geographical distance between us.

Abig thank you to Diamond V. You did not need to get involved in this and I appreciate your kindness. However if Keifer refuses to discuss this and wants me to pay the labor I will pass. It is a matter of principal. I thank you for offering to fix it and eat the labor but  I expect not to be treated like a criminal by the Manufacturer of my trailer. All they had to do was make this right and they refused. If you had any other brand of trailer I would do business with you as you have attempted to help me when my own dealer would not. If I had room to tell you all my problems with this trailer I would. Lets just say that I have had to deal with a different manager everytime I go in there and the owner would not call me, Shows his concern.

PERHAPS YOU CAN ENLIGHTEN MEABOUT THEUNEVEN PRESSURE ON MY TRAILER. THIS TRAILER WAS CHECKED BY TWO REPUTABLE DEALERS WHO TOLD ME OF THE PROBLEM BUT WERE NOT KIEFER DEALERS. HOWEVER GRAND CHAMPION WAS EITHER TOO STUPID OR LAZY TO CHECK IT.

The above was sent to me as a private message by jhagerstownr. If I still have to enlighten you you have serious problems. All the weight of your trailer is on your rear axle. I just traded an 04' Dodge 3500 because of the same issue. YOUR TRUCK IS TO TALL, THE NECK IN YOUR TRAILER NEEDS ADJUSTING. Torsion axles do not spread the weight even, they are not designed to.  This is not Kiefers fault, you are LUCKY they are covering anything, now that they have the proof of your truck/trailer set-up. I bought a 4 Star because even a drunk cowboy like myself can see the difference in a Kiefer and 4 Star.

As any moron can see this truck and trailer were parked on a hill for this picture. Even the morons I bought the trailer from know it is level on level ground. If not they installed the hitch and made all adjustments so it would be their fault not mine.