Posted 2009-03-26 7:01 AM (#102119 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Location: Tennessee
That is the point...I had no idea the window was constructed of wood and from the looks and mechanics of the window it was in perfect working order. There are no instructions in my trailer maintenance guide that says I need to take the windows apart to see if they are structurally sound. Who would think that they would use wood componets besides the LQ... it is an aluminum trailer;)
They have already had a Class Action Lawsuit against them that resulted in a death because the design of the trailer was found to be defective and they were liable because they had not tested the design to be sound nor warned trailer owners. “There’s a lot of people who are trailing horses that are lulled into a false sense of security,” stated the family's attorney. The owner of the horse and trailer was not found to be negligent in the death. And an Exiss spokesman did not return messages seeking comment.
To be quite honest I don't want to be caught up in something like that and I am very lucky that I discovered the windows defect before something like that could have happened and the window will be fixed because safety is number one but I will not honor their name if they won't back it.
Posted 2009-03-26 8:42 AM (#102133 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Location: Tennessee
You know the reason for this whole post was for me to find out how to fix my window but no one has offered any guidance other than to bash me and this has left a very bad taste in my mouth towards Exiss.
So if anyone has any instructions on how to re-construct the window without the use of wood please speak up. There is no reason not to re-furbish the existing parts because they are in perfect shape.
Posted 2009-03-26 9:09 AM (#102138 - in reply to #102133) Subject: RE: Exiss drop down window rotted!!!
Location: Where the wind comes sweepin' down the plain...
Originally written by mag08 on 2009-03-26 8:42 AM
You know the reason for this whole post was for me to find out how to fix my window but no one has offered any guidance other than to bash me and this has left a very bad taste in my mouth towards Exiss.
I don't think anyone intended to bash you. Going back and re-reading your original post, I still took it the same way.
So if anyone has any instructions on how to re-construct the window without the use of wood please speak up. There is no reason not to re-furbish the existing parts because they are in perfect shape.
When I rebuilt my door, I went back with wood. Just better wood than the soft pine that was originally used. Mine was a full size camper door though. When I took the door apart, you could clearly see that the door had been leaking inside and that was the reason for the wood rotting.
By the way...mine wasn't an Exiss and it was a Creation door.
Posted 2009-03-26 9:33 AM (#102139 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Location: Tennessee
Thanks Tresvolte...But I still would prefer not to use wood. I can't take a chance of putting my horse or a human's life in jeapardy. A door is a little different because it is held together more securly but in the summer the windows are dropped and there is greater a chance they could come off if the wood were to rot again. Wood is not a wise componet and that is why the design was changed.
Posted 2009-03-26 10:09 AM (#102142 - in reply to #102139) Subject: RE: Exiss drop down window rotted!!!
Expert
Posts: 3802 Location: Rocky Mount N.C.
Originally written by mag08 on 2009-03-26 10:33 AM
Thanks Tresvolte...But I still would prefer not to use wood. I can't take a chance of putting my horse or a human's life in jeapardy. A door is a little different because it is held together more securly but in the summer the windows are dropped and there is greater a chance they could come off if the wood were to rot again. Wood is not a wise componet and that is why the design was changed.
Don't know if I've ever seen a drop down feed window with a wood core... Never heard of anyone relacing the wood in one.... Stop fussing at us and Exiss and get to work either fixing yours or ordering replacements from Exiss. Call and order from the folks I listed below. Remember you're the O.P., you came here asking..!! Below is the best I can do.. Also, if that one is bad, then how many more are rotten and about to fall off?? You best grab them and give them all a twist.
Posted 2009-03-26 11:04 AM (#102147 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Location: Tennessee
I have personally purchased from the Horse Trailer Accessory store and they are great to work with, very knowledgeable, and I would definitly recommend them to anyone.
Posted 2009-03-26 12:20 PM (#102151 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Location: Tennessee
It is my understanding that the way to fix this window (using wood – yuck!) would be to take two pieces of ¾” OSB glue them together and cut it out as if you would a picture frame using the dimensions of the window. Seal the wood with a water seal or exterior paint then seal the edges with silicone so it will be water tight.
Posted 2009-03-26 12:57 PM (#102154 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Member
Posts: 25 Location: arizona
IMO Exiss is an in-expensive trailer that is cheaply made, with many disign flaws. Whats with the springs on the dividers? Several friends have Exiss and each and every one of them that haul ( not talking 2-3 times a month) have had nothing but trouble with them. From windows, window bars, springs on the divider, rear bumper falling off, roof leaking and on and on.
Should have bought a 4 Star. My trailer is 11 years old and I have NEVER had one minute's worth of trouble with it. Gets hauled almost every day, with no less than 12-15 trip's across the US. You get what you pay for. Go ahead and flame, I'll still have the same opinion.
Posted 2009-03-26 1:19 PM (#102157 - in reply to #102154) Subject: RE: Exiss drop down window rotted!!!
Location: Tennessee
Justcruize - well now that I have bought the trailer I have had several people point out the flaws in Exiss construction so my next one will not be an Exiss. I looked at several brands but apparently there are a lot more technical things I overlooked. I agree you do get what you pay for but I will chalk this up as a lesson learned.
Posted 2009-03-26 2:54 PM (#102158 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Expert
Posts: 1723 Location: michigan
I have owned my 2000 Exiss for nearly four years. It a great rig and have no problems at all with it. I hit the road every weekend in the summer. While I clean it and do some stuff,I really don't take care of it yet it is ready to roll everytime.I am so tired of know it all Exiss bashers.
Posted 2009-03-26 3:33 PM (#102161 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Location: Tennessee
Farmbabe - I wish I could same the same as you I really do. I don't know what to think anymore and I never meant for this thread to be negative towards Exiss. We all have had our good/bad experiences but the way a company handles their customers is what determines if they keep thier customers.
Posted 2009-03-26 3:33 PM (#102162 - in reply to #102158) Subject: RE: Exiss drop down window rotted!!!
Member
Posts: 25 Location: arizona
Originally written by farmbabe on 2009-03-26 12:54 PM
I have owned my 2000 Exiss for nearly four years. It a great rig and have no problems at all with it. I hit the road every weekend in the summer. While I clean it and do some stuff,I really don't take care of it yet it is ready to roll everytime.I am so tired of know it all Exiss bashers.
Thats funny...... If the trailer was so reliable, I wouldnt have to "bash" it. All I can go on is what my friends say, who own them, and wish they didnt! There have been plenty of threads about the poor quality of Exiss trailers, if fact, more complaining out Exiss than any other trailer. That, speaks volumes!
Posted 2009-03-26 4:15 PM (#102165 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Expert
Posts: 1391 Location: North of Detroit, MI
Regarding the concept that a manufacturer uses a component and in subsequent years, changes to an improved version.
There is no liability associated with that manufacturing paradigm. When I worked with Product Liability for a seat belt/air bag manufacturer, that "theme" was used in lawsuits when occupants were injured by the safety devices or injured when they failed to use the restraint systems, because the safety devices didn't allow for the occupant to be negligent in using the device. The attorneys would argue that newer safety restraints provided those innovative features. Well.. sorry bud. that's the evolution of life too.
However, if a manufacturer finds that assemblies are in fact dangerous and fails to retrieve those assemblies, then there may be liability. But there are statues of limitation.
Posted 2009-03-26 4:18 PM (#102166 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Expert
Posts: 1391 Location: North of Detroit, MI
So far as repairing the unit. If it were me, I would seek a source of replacment windows and take the trailer to a repair shop. The repair shop may be able construct new windows using a wood core, but reinforcing the area with "sleeves" in order to bolt it together rather than screw it together.
Posted 2009-03-26 6:25 PM (#102172 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Extreme Veteran
Posts: 342 Location: MS
Mag, I don't recall if you said that you did contact Exiss/Sooner. What did they tell you about replacing the window? They were nothing but helpful to me. Gave me new windows and paid to have them installed.
Posted 2009-03-26 7:36 PM (#102176 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Veteran
Posts: 241
If the company does not stand behind it, take it to a professional shop and have it fixed right. Then put the trailer up for sale and get a quality trailer that is not built like a beer can with wheels. I'm not sure if you bought the trailer new or not, either way, its seven years old-- for an Exiss thats pretty old. BTW, we're not bashing Exiss, its just a fact, they are not a well built trailer, one can expect these problems with this level of trailer and not get upset when others point out the lack of quality. You can't make a silk purse out of a pigs ear.
Posted 2009-03-26 9:09 PM (#102187 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Expert
Posts: 1723 Location: michigan
See thats where I disagree. Exiss ARE well built trailers. They aren't all perfect and since they are a piece of equipment you can rest assured that like all trailers,stuff can break or wear out. Duh.But when I say my trailer has been great I don't think its a isolated case.For eveyone one of you malcontents,I can name many more that are satisfied with their Exiss trailers. To make a blanket statement make me question the credibility of the poster.I had some problems with my Ford truck which were resolved by fixing it. Does this mean ALL Fords are poorly made ,of course not. ( ok you chevy and dodge people down! down!)But too many people have an issue and bamm like that they tar whole lot of them. Its silly and boring...
Posted 2009-03-26 9:19 PM (#102188 - in reply to #102187) Subject: RE: Exiss drop down window rotted!!!
Veteran
Posts: 241
Originally written by farmbabe on 2009-03-26 9:09 PM
See thats where I disagree. Exiss ARE well built trailers. To make a blanket statement make me question the credibility of the poster.
We're not comparing Chevy to Ford. We're talking about an entry level trailer and a top of the line trailer... There's nothing wrong with having the entry level trailer if it suits your needs, but to imply its built just as good as the top of the line trailers is not credible.
Posted 2009-03-26 10:38 PM (#102198 - in reply to #101088) Subject: RE: Exiss drop down window rotted!!!
Expert
Posts: 1871 Location: NY
mag80 --I would think that you could put in a channel around the window like the wood was and put the window to that I have never done this but I think it should work
Exiss drop down window rotted!!!
If the trailer was so reliable, I wouldnt have to "bash" it. All I can go on is what my friends say, who own them, and wish they didnt! There have been plenty of threads about the poor quality of Exiss trailers, if fact, more complaining out Exiss than any other trailer. That, speaks volumes!
