Posted 2014-11-24 8:14 PM (#161755) Subject: TrailerEyes problem
Member
Posts: 11
Location: Decatur TX
I have a 1996 4 Star LQ trailer. I am having problems hard wiring my TrailerEyes in. When camera is hard wired I get " no signal " on the monitor but when I use the 9V battery the camera work great, so no problem with camera. Wiring to camera is correct. It seems to be some interference from the trailer. Maybe converter? Any ideas what to check?
Posted 2014-11-24 9:10 PM (#161759 - in reply to #161755) Subject: RE: TrailerEyes problem
Expert
Posts: 5870 Location: western PA
The trailer is most likely providing 12V, and unless your camera has a voltage adapter or reducer, it may only work on 9V. Your operating manual should specify what is needed when hard wiring is utilised.
Posted 2014-11-24 9:20 PM (#161761 - in reply to #161755) Subject: RE: TrailerEyes problem
Expert
Posts: 3853 Location: Vermont
Originally written by ridesfarrider on 2014-11-24 8:14 PM
I have a 1996 4 Star LQ trailer. I am having problems hard wiring my TrailerEyes in. When camera is hard wired I get " no signal " on the monitor but when I use the 9V battery the camera work great, so no problem with camera. Wiring to camera is correct. It seems to be some interference from the trailer. Maybe converter? Any ideas what to check?
What did they say? E-mail us at info@TrailerEyes.comPhone: Toll free 1-888-BARN-888, that's 1-888-227-6888 Local or Internation: 1-630-513-9591Fax: 1-630-513-9290Mail: 6N742 Palomino Dr., St. Charles, IL 60175 USA
Posted 2014-11-24 9:22 PM (#161762 - in reply to #161755) Subject: RE: TrailerEyes problem
Expert
Posts: 2957 Location: North Carolina
Check the polarity of the input. The camera expects positive on one terminal and negative on the other. If it's reversed, there's no joy. And maybe the release of smoke.
Posted 2014-11-24 9:29 PM (#161763 - in reply to #161755) Subject: RE: TrailerEyes problem
Expert
Posts: 2957 Location: North Carolina
Also check the adapter output at its jack. It should be 9 volts. Just like the battery cable jack. If it's not, (and the 12 volt polarity is correct) the adapter is faulty
Posted 2014-11-25 9:18 AM (#161769 - in reply to #161755) Subject: RE: TrailerEyes problem
Member
Posts: 11
Location: Decatur TX
The trailereyes camera can be used with either a 9 V battery or with 12 V. The polarity of the plug is correct. we checked out the camera on 12 V in a friends trailer and it works just fine, it is just not working in my trailer. We think there is some kind of interference coming from my trailer. Just not sure what to check.
Posted 2014-11-25 3:55 PM (#161773 - in reply to #161755) Subject: RE: TrailerEyes problem
Member
Posts: 11
Location: Decatur TX
It is not the wiring to the camera and it is not the antenna. I connected the powerline for the camera to my tractor which is sitting next to my trailer and the camera work just fine.
The problem is IN the trailer.
It could be the converter in my trailer since this trailer is a 1996 or maybe it's a grounding problem. Everything else in the trailer works fine. I believe there is a interference that is keeping the camera from working, just do not know what to check
Posted 2014-11-25 4:11 PM (#161775 - in reply to #161755) Subject: RE: TrailerEyes problem
Extreme Veteran
Posts: 350 Location: Penrose, Colorado
are you for sure that you have power to the camera ? when mine is turned off the monitor in the truck will say no signal.. it has to be the wiring or converter.
Posted 2014-11-25 4:42 PM (#161777 - in reply to #161775) Subject: RE: TrailerEyes problem
Member
Posts: 11
Location: Decatur TX
I have 12 V on the inside of the camera plug and negative on the outside of the camera plug. There is no problem there. Yes, it is turned on
The converter seems to be working properly on everything else in the trailer
Posted 2014-11-25 4:43 PM (#161778 - in reply to #161755) Subject: RE: TrailerEyes problem
Expert
Posts: 2957 Location: North Carolina
Wait ... When you use the 9 volt battery... is the camera in the same location as when you have it hard wired to the 12 volt supply?That's my assumption. Remember a metal trailer is a very good block to radio signals.
Posted 2014-11-25 9:52 PM (#161787 - in reply to #161755) Subject: RE: TrailerEyes problem
Expert
Posts: 2957 Location: North Carolina
Are you getting the DC 12 volts from a converter or a battery in the trailer?Some converters supply a chopped wave form. Batteries and lights don't care, but electronic devices don't like it.
Posted 2014-11-26 7:20 AM (#161792 - in reply to #161755) Subject: RE: TrailerEyes problem
Expert
Posts: 5870 Location: western PA
If you are getting interference from another electronic device, the camera's power supply can be upgraded with a co-axial shielded cable. The outer mesh covering is grounded, and the camera can be grounded as well. This is a common solution used with aircraft avionics, to suppress outside interference. If your trailer has the original converter, it may not be designed with regards to today's modern electronic devices. Just as with inverter generators, the new converters produce a much "cleaner" voltage, that is critical in the operation and usage of modern electronics. It might be interesting to compare the specifications and age of your friend's converter, that allows your camera proper functioning, to yours. It appears that you have eliminated most of the possible problem areas; the only remaining reasoning would include the power source.
Posted 2014-11-26 4:01 PM (#161803 - in reply to #161755) Subject: RE: TrailerEyes problem
Expert
Posts: 3853 Location: Vermont
So what input have you gotten back from Trailereyes? Have they offered to send you a replacement camera to determine if the 12 to 9 conversion is bad in your camera?
Posted 2014-11-26 7:23 PM (#161805 - in reply to #161803) Subject: RE: TrailerEyes problem
Member
Posts: 11
Location: Decatur TX
The camera works fine until it is on 12v in the trailer.
There's is signal interference from the trailer, probably the converter that I don't know how to fix without replacing converter
Posted 2014-11-27 5:51 PM (#161817 - in reply to #161755) Subject: RE: TrailerEyes problem
Expert
Posts: 2957 Location: North Carolina
You don't have to ground the 12 volt battery to the trailer. You can keep the 12v battery isolated from the trailer and only connected to the camera through its adapter. You'll have to charge the battery separately. Or ... do not use the converter when using the camera. A battery supplies the cleanest DC power. Even a regulated power supply has more noise and ripple in the power than a battery.
TrailerEyes problem
