Mag, in looking over the thread it appears that someone from Select Trailers in TN offered to take a look at it for you.  Have you thought of taking them up on the offer?  I am not related to anyone at Select nor did I buy my trailer from them but when I stopped by to chat with them they were very nice and seemed knowledgable.  Just a thought.

Also, I know a lot of folks who haul Exiss trailers and are very happy with them.  Comparing Exiss to 4 Star is like comparing apples to Godiva chocolates and the prices reflect this.  As someone pointed out earlier, there is nothing wrong with a mid line trailer if it suits your needs.

It would be good to know the make of the window, others could check theirs for this issue....

Update...

Exiss is going to replace the two drop down windows/feed doors so those of you who had any doubts about them can rest assurd they do stand behind their trailer and they do appreciate their loyal customers.

I want to thank Exiss and let them know I appreciate that they are going to make my trailer safe to ride down the road again.

The only thing I would recommend to anyone especially if you are a female like me is to educate yourself and be sure you know what you are buying.  I hope that my experience will educate those looking to buy to ask a lot of questions and not the obvious ones.

If anyone knows the years these style drop downs were being installed it would be helpful for those to know to ask the question.

I did not talk bad about them I was searching for answer to a bad situation and merely stating the facts.  Everyone has voiced their opinions about them here on this post making them sound like a terrible company but no one has let them speak and now they have and I am trying to give them credit for doing the right thing.

My voice heard here was based on the speculations from the post of the people whomever you all may be.  I wish I had never posted here because this post has given them the negative light not me.

Let it go I am tired of it and it is negative comments like yours that makes me want to throw the trailer out the door.

Please let me enjoy the trailer I purchased  

All of this doom and gloom could have been prevented, if the OP had spoken to Exiss management, before she made the disparaging comments and invited this nonsense.

Exiss is standing behind a seven year old trailer, replacing a part it didn't construct. Not too bad a company after all.

Gard

Certainly not everyone spoke ill of the trailer manufacturer........

Wow.

"A company is only as good or safe as their dumbest employee."

Genebob - When this whole post started I didn't have all the facts together as to what has gone on in the trailer industry.  I show on a regular basis and have been content with my trailer.  Sure I could have purchased another brand of trailer but there were features of the Exiss that I liked over the other brands which is why I chose it.  At some point in the last 5 or so years Exiss determined these doors were poorly designed so they made the necessary changes and improved their trailer.

I think all the trailer companies can say they have tried things that didn't work but that is why we have better trailers today and it is because of trial and error.

My comments were speculation not knowing the facts and I reacted to how people were responding to me which I will take the responsibility for and apologize.      

The horse industry should work together not against each other. 

I NEVER said "do not buy an Exiss trailer"..  I looped people in on what happened to me as it was happening not knowing the facts or how Exiss felt all based on stipulation and what if's.

 This horse is dead, I am lighting a match to it...and throwing the ashes out to sea.  Sinenora all!

If you don't mind tell us who stepped up to fix your trailer? Was it Exiss or an Exiss dealer? Give credit to whom deserves it.

DITTO

Gard

Well said.

I just quickly skimmed the posts in this thread.  I have an Exiss that I bought used several years ago.  It has done just fine.  My only problem is that I've developed a roof leak.  No biggie.  Just remove the old caulk and put in new.  I don't think that's a major deal for a '02 trailer that sits outside the whole time.  However, I do have one drop-down window that has rust streaks on the paint on the lower portion.  I'm assuming there's steel in the window somewhere because all-aluminum wouldn't have this.

Is this something that I should be concerned about?  The window seems to be solid and latches well.  I don't think this has a connection to the rotten wood issue, but who know? 

The rust might be from the screen.  I left a window open in my tack room in the rain, and had rust streaks inside on the door afterwards.  The screen shows signs of rust so that's where I'm guessing it came from.