Posted 2007-01-23 7:45 PM (#54384 - in reply to #36688) Subject: RE: Anyone else have an issue with their Exiss?
I thank all you folks for the nice compliments! I just do what any good honest decent dealer should be doing. I do think it would get done anyway, without my help, but maybe just take a little longer in some cases. I have found most dealers and most manufacturers by far are honest and want to do the right thing. Given the opportunity, I think most will. Many times the demands are not justified, but I always err on the side of the customer when at all possible, and I hope my fellow dealers will to! We are all subjected to a lot of unjustified "bashing" at various times, and it tends to get us up in the back, which tends to make us more resistant to a fast viable solution to the problem at hand whether it be real or imagined. I'd urge everyone to give consideration to all sides of any dispute, and to not pile on til its necessary. I do think this will go a long way toward reaching a quick and fair solution for all involved. I'm sure glad this one is nearing an acceptable fix. Thanks, DON SMITH, OWNER, DIXIE HORSE & MULE CO.
Posted 2007-01-29 11:25 AM (#54660 - in reply to #54320) Subject: RE: Anyone else have an issue with their Exiss?
Expert
Posts: 2615
Justcruzen;Hey,it's not this guy's fault that he didn't do whatever it is you think people are supposed to do when they look at trailers.
Believe you me,if anybody looks at trailers,it is us.We have looked over them over and over before we ever bought a LQ.Like he says,the average person wouldn't notice something like this.
I've seen shoddy workmanship on the most "expensive" and supposedly best rated trailers on the market.It can happen with any trailer manufactured under todays' timelines,Bloomer,Hart,ect.ect.Not just Exiss.
By the way,we just bought a new Exiss.What you pull might be considered a piece of crap by somebody else,too.
Posted 2007-01-29 11:02 PM (#54709 - in reply to #54384) Subject: RE: Anyone else have an issue with their Exiss?
Expert
Posts: 1881 Location: NY
I have talked to some Exiss dealer and they said that Exiss is aware of all welds failing and they have not done anything to address this. I have read many time on this and other site that exiss welds come apart why is it that they are not fixing this problem??? This must be hard on the dealer to find a place to weld trailer and keep there repution. I feel sorry for the dealer
Posted 2007-01-30 12:59 AM (#54715 - in reply to #54709) Subject: RE: Anyone else have an issue with their Exiss?
Veteran
Posts: 238 Location: West Coast
Originally written by loveduffy on 2007-01-29 9:02 PM
I have talked to some Exiss dealer and they said that Exiss is aware of all welds failing and they have not done anything to address this. I have read many time on this and other site that exiss welds come apart why is it that they are not fixing this problem??? This must be hard on the dealer to find a place to weld trailer and keep there repution. I feel sorry for the dealer
I think it's quite an exaggeration to say all welds on Exiss trailers are failing. We have almost 60k miles and 7 years on our Exiss Event. Not one single weld has failed or cracked on our trailer, and we have had no other problems except for a leaky roof. I also know several other Exiss owners who are happy with their trailers too and have had no weld problems, in fact I do not personally know a single unhappy Exiss owner. For whatever reason, sometimes welds fail. I would imagine that there is not a trailer manufacturer out there who hasn't had a weld(s) fail on a few of their trailers. For example, have you read on other forums about the welds failing on more than one Sundowner and the ramps falling off? I have.
Yes, there are Exiss trailers that come off the line with problems, but there's not a single trailer manufacturer out there that makes a perfect trailer everytime. I have friends who have had problems with new a 4-star, a new Sooner, and a new Sundowner. Does it mean they are bad trailers, no.
Posted 2007-01-30 7:29 AM (#54720 - in reply to #36688) Subject: RE: Anyone else have an issue with their Exiss?
Expert
Posts: 1723 Location: michigan
I have a 6 yr old Exiss that I have owned three years. I hit the road every summer putting on lots of miles and no welds have failed. Can't complain at all with the quality of the trailer.
Posted 2007-01-30 8:42 AM (#54724 - in reply to #54660) Subject: RE: Anyone else have an issue with their Exiss?
Member
Posts: 25 Location: arizona
Originally written by crowleysridgegirl on 2007-01-29 9:25 AM
Justcruzen;Hey,it's not this guy's fault that he didn't do whatever it is you think people are supposed to do when they look at trailers.
Believe you me,if anybody looks at trailers,it is us.We have looked over them over and over before we ever bought a LQ.Like he says,the average person wouldn't notice something like this.
I've seen shoddy workmanship on the most "expensive" and supposedly best rated trailers on the market.It can happen with any trailer manufactured under todays' timelines,Bloomer,Hart,ect.ect.Not just Exiss.
By the way,we just bought a new Exiss.What you pull might be considered a piece of crap by somebody else,too.
Excuse me, BUT when I was looking for a trailer I looked at Exiss, Featherlite, Sooner, Bloomer, 4 Star and several others. I AM NOT a "aerospace engineer, aircraft machanic or a custom fabricator" and I could see the Exxis was not up to my standard. I have several friends that did buy the Exiss trailers and are very unhappy with them, roof leaking, windows not closing properly, not opening up either, or better yet falling out, welds breaking so on and so forth.
When I spend large amounts of $$$$, I want to get something that is going to last! The trailer I own now has NEVER been to the shop! (2001 model) NOT one time, I haul hard, many trips to OK, TX, FL, CA NV, UT, NM, and several other states.
If you, or anyone else, consider the trailer that I haul, (a 4 Star) crap you are intitled to your opinion, as I am intitled to mine. I stick to what I say, IMO Exiss are inferior!
Anyone else have an issue with their Exiss?
Justcruzen;Hey,it's not this guy's fault that he didn't do whatever it is you think people are supposed to do when they look at trailers.
Excuse me, BUT when I was looking for a trailer I looked at Exiss, Featherlite, Sooner, Bloomer, 4 Star and several others. I AM NOT a "aerospace engineer, aircraft machanic or a custom fabricator" and I could see the Exxis was not up to my standard. I have several friends that did buy the Exiss trailers and are very unhappy with them, roof leaking, windows not closing properly, not opening up either, or better yet falling out, welds breaking so on and so forth.