I am looking to buy a trailer, I like the Merhow but I am in Central CA and the nearest dealer is about 500 miles away, ever one says find a good dealer so if you have problems you can take it back to have it worked on, what a person to do if you like that brand of trailer and the dealer is so far a way?? also with the dealer so far would I be better off just ordering form the company??
Posted 2007-07-19 7:40 PM (#64149 - in reply to #64148) Subject: RE: Merhow
Veteran
Posts: 109
Location: Bella Vista, AR
I was also about 500 miles from a Merhow dealer. If you have a problem, you can take it to another dealer or if it is living quarters related, take it to a RV place and have it repaired. I had one small problem, called them, they had me take it to a RV place and they reimbursed me.
I did not have any brands that I wanted to buy with dealerships near me.
I had a few qualms about buying one so far away, but I am so happy with my Merhow, that I am glad I did it.
CTR Rider
Posted 2007-07-19 8:42 PM (#64151 - in reply to #64148) Subject: RE: Merhow
Member
Posts: 8
Location: central ca
Thank you, did you order yours from the company? I would like to get a 3 horse slant gooseneck 16 ft box with a 2 foot short wall, collaspsible rear tack with no center bar.
Posted 2007-07-19 11:20 PM (#64158 - in reply to #64148) Subject: RE: Merhow
Veteran
Posts: 112
Location: Columbus, Ohio
Firstoff, had a 1980something Merhow 2 Horse bumper pull- held up very well except for wood parts (don't use wood anymore)- still on the road and used alot. Excellent customer service when I was looking to replace it. Had they had a slant load with the dimensions I needed wouldn't hesitate to buy.
Second- I too purchased a trailer (Logan Coach) rarely seen in the Mid-West and was concerned about warranty issues. However, have had 2 issues- one was tack room door had a weak hinge and 2 drop down window lost a screw where it secures to the trailer. BOTH times warranty dept. immediately either sent the part or paid my local trailer repair shop to repair. Both were minor, minor items but I suspect would do the same for something more severe.
Bottom line, Merhow has an excellent reputation and wouldn't hesitate to buy, even 500 miles away! Good Luck.