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Service on trailer where they come to your house

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Last activity 2008-08-07 2:47 PM
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Ncatanz
Reg. Jun 2008
Posted 2008-08-07 7:50 AM (#89178)
Subject: Service on trailer where they come to your house


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Posts: 236
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Location: Little town in Pa

I was told last night that Lakota services their trailers by actually traveling around the coutry and servicing them at your residence.  They say it will usually take 2 or 3 weeks come to your home when a service call is made.  Has anyone delt with Lakota service and what do you think of them?  Also do you know of any other manufacturer that services their trailer at your own home like Lakota?  This really seems like a good idea.

 

 

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cjones
Reg. Jul 2008
Posted 2008-08-07 9:03 AM (#89186 - in reply to #89178)
Subject: RE: Service on trailer where they come to your house


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Posts: 4

Location: Bristol, IN
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HaulinHorses
Reg. Jul 2004
Posted 2008-08-07 9:12 AM (#89189 - in reply to #89178)
Subject: RE: Service on trailer where they come to your house



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Posts: 58
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Location: Shawnee, Oklahoma

That's a good selling point for Lakota, but wouldn't they have to use locally contracted RV and trailer repair service shops?  Our repair shop offers mobile RV and trailer service calls, and sometimes it involves coming back to the shop for parts etc.  That would be hard for a Lakota service rep if they came right from the plant in Indiana.  I'd be curious to see how they work that.



Edited by HaulinHorses 2008-08-07 9:13 AM
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cjones
Reg. Jul 2008
Posted 2008-08-07 9:12 AM (#89190 - in reply to #89178)
Subject: RE: Service on trailer where they come to your house


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Posts: 4

Location: Bristol, IN
Lakota Trailers is a one source builder of horse trailers with living quarters and we promote our single source warranty with no hassles over warranty issues between the trailer manufacture and a third party converter, we do it all. Lakota Trailers can be serviced nationwide at any of the hundreds of capable service centers. Simply call your dealer, or us at Lakota, if you have a warranty problem. We'll take care of you! LAKOTA...making service simple! One company, one trailer. one interior.

Cal Jones
General Manager
Lakota Trailers
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Ncatanz
Reg. Jun 2008
Posted 2008-08-07 9:20 AM (#89192 - in reply to #89190)
Subject: RE: Service on trailer where they come to your house


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Posts: 236
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Location: Little town in Pa

Thanks Cal,

What is the average wait for service after you call?  We live about an hour out of Pittsburgh,  PA.  I understand the time varies,  but let's say we have a loose door,  could we expect service in 2 weeks or 2 months?  I do appreciate the fact that you make the LQs as well as the trailers themselves,  sounds like good synergy.

 

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Tresvolte
Reg. Feb 2008
Posted 2008-08-07 9:21 AM (#89193 - in reply to #89190)
Subject: RE: Service on trailer where they come to your house




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Location: Where the wind comes sweepin' down the plain...

 



Edited by Tresvolte 2008-08-07 9:23 AM
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cjones
Reg. Jul 2008
Posted 2008-08-07 2:47 PM (#89220 - in reply to #89192)
Subject: RE: Service on trailer where they come to your house


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Posts: 4

Location: Bristol, IN
I would expect that the service you are describing could easily be handled by a qualified local service shop within two weeks.

Cal Jones
Lakota Trailers
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