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Broken drop down windows

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Last activity 2012-04-17 6:25 PM
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Pintolady
Reg. Jan 2012
Posted 2012-04-10 10:03 PM (#142988)
Subject: Broken drop down windows


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Posts: 82
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Location: Massachusetts
Has any one had a drop down window shatter when shut?I did on my brand new trailer.I was showing a friend the features of my new trailer and when I went to shut the window it shattered in a million pieces. oh and the lights in the horse part of the trailer got fried and the sockets are chard and brown.I got it march 6th and havent even been on the road with it yet.I guess you could say im a little up set
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hosspuller
Reg. Oct 2003
Posted 2012-04-10 11:59 PM (#142990 - in reply to #142988)
Subject: RE: Broken drop down windows


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Posts: 2959
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Location: North Carolina
The windows are made of tempered glass for safety. The tempering process stresses the glass to make it shatter into small pieces. Unfortunately, sometimes the glass shatters on its own or with little provocation.

It should be covered under warranty if it's a new trailer.

The light socket is a different matter. I would suspect either a wrong bulbs were installed or the wrong sockets were installed. Bulbs get hot. The sockets should be able to take the heat.

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labnut2
Reg. Mar 2012
Posted 2012-04-11 3:00 AM (#142991 - in reply to #142988)
Subject: RE: Broken drop down windows


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Posts: 11

Location: Fairbanks, AK
This should be a good test of Merhow's customer service. Hope things are resolved to your satisfaction.
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ggrimm01
Reg. Aug 2005
Posted 2012-04-11 1:17 PM (#143018 - in reply to #142988)
Subject: RE: Broken drop down windows


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Posts: 95
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Location: East Central Kansas
What is the brand of your trailer?   We had the samething happen to our trailer.  I had to replace the window with a new one and have the caompany if you need it.  These folks handle alot of the middle class trailers:  http://statewidealum.com/livestock-trailers-statewide-alum.htm
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marops52
Reg. Mar 2010
Posted 2012-04-15 6:00 AM (#143109 - in reply to #142988)
Subject: RE: Broken drop down windows


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Posts: 12

Location: Roy, Wa
What kind of trailer?
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Pintolady
Reg. Jan 2012
Posted 2012-04-17 6:25 PM (#143178 - in reply to #142988)
Subject: RE: Broken drop down windows


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Posts: 82
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Location: Massachusetts
Got it all under way state wide alumium is taking care of it and so is the trailer company.Just waiting for the window to come in.So I can get it fixed and on my way to my first show.I talked to the trailer company and they never had this happen before.
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