I everyone. A year ago I purchaes a TW LQ with a slide. The flooring in the trailer is pergo flooring. The issue I am having with the trailer is that the slide is marking the floor with wear marks and if any dirt, sand, ect gets under the slide and into the rollers it damages the floor. The manufacture gave me a one time courtesy floor replacement, and with in one month the floor is being marked again. They consider is a "housekeeping" issue and the service manager asked me if I took the trailer somewhere "dirty". This is a trailer that I use almost daily and for the cost of the trailer this is very upsetting. Im looking for anyone else that may be having this same issue, or has run into difficulty working the the Sundowner Dealer in N. California.

Thanks

Kim

I'm a builder and I've gotten to where I won't install a laminate floor. ( pergo or any other brand)  People come back and want me to fix or replace their floors because they paid $500,000 to $700,000 for a home. And they don't even get moved in and the floor has scratches or marks.

Any more I use real wood and avoid the problem.

So my opinion is biased against that type of flooring. And I'd probably side with the manufacture.

It always amazes me when I clean my trailer out after using it, how much grit & dirt I sweep up. The wheels just seem like magnets to collect that stuff and grind it in the floor.

My advice would be to put down some type of runner when ever you operate the slide.   Good Luck

I completely agree... the problem that I am having is that they say I am the ONLY person to have this issue. If this is not a common problem then wouldn't you think that they would be trying to figure out if there was something wrong with the slide? And it's not even so much the floor scratching, it's the marking left on the floor from the slide rolling. The second problem at this point is getting the dealership to get on the manufacture, because their employees' damage the trailer while they were putting in the new floor and I am having to deal with them on that. It has just been a really big headache all around. I have had them ask me if I take the trailer someplace dirty and when they discovered the pass through door was warped asked me if I hauled horses in that slot. Ummm...I thought I bought a horse trailer..

You are probably not the only person to have a problem with the laminate floor, but you may be one of very few to complain.   Have to agree with everyone's comments on laminate flooring - doesn't take much to scratch it, and there is no way to fix it once its scratched, unlike wood that can be refinished.  As uncool as it may be, I'm all for vinyl flooring in a LQ trailer. 

On another note, I'm curious what a Trails West LQ trailer w/ a slide weighs.   What size is your trailer and have you pulled it over a scale? 

I have a three horse with a 8' shortwall and a 13' long wall. The box is 24 feet, total trailer length is about 30'. Empty it's about 10,000 lbs. It's a long, heavy load on my truck. I have not had it on a scale yet, but it is heavy enough to required a class A non commercial license.

I have asked them if we should just change the floor out, or what other solution could be come up with, but as I said in my previous post I am not on the best terms with the service department due to workmanship issues. My mom installed this new flooring that is a heavy grade vinyl that looks more like hardwood flooring than the pergo, so I think the decision needs to come down to me personally paying to have the floor changed out, and for the price of the trailer I don't think that is an expense I should incure.