Welcome to the forum...

Several of my friends have an Exiss trailer.  Some of them have had several Exiss trailers.   All of them have been well served by their Exiss.  Therein lies the problem...  There is a mega bunch of Exiss trailers.  Everywhere I go, I always see an Exiss.  The trailers have filled a large and popular price niche.

So .. If a mere .001 percent of Exiss owners are disgruntled, that's a lot of people willing to tell the world their tale of woe.   And there is always going to be some folks that are not to be satisfied. 

Last nite, in a public meeting I ran, there was a women that wasn't going to be satisfied ... till everyone there, laid on the floor and slit their throat on the alter of her discontent.

Choose the trailer and dealer based on your level of comfort.  Don't expect a lot of hand holding and minor smudge removal for a low price.  If you want the moon in a trailer, purchase a Blue Moon brand of trailer (Sorry ... insider joke reference)

I agree with Horsey1 and Hosspuller. 

We have a 2000 Exiss Event and have been very happy with it.  It has well over 50,000 miles on it and have found it to be a reliable well built trailer.

I totally agree with the responses you've been given to your question. Exiss has built a lot of trailers. Not all of them are perfect. If you own one of the competition, you will use any flaw to make your brand look better. Exiss is a target of scrutiny because they are so popular and widely known.

If you were to ask the same question of Sundowner owners, 4 Star or any other brand, you will have the same responses from their competitors. Not all of them are built perfectly, and not all dealers are the best.

When you buy a trailer, do your homework so that you know what to look for. There are some top brands I would not buy regardless of pricing. There is a lot of hype in trailer sales, only by comparing apples to apples can you determine which brand is the best for you. Price should NOT be your determining factor. There are expensive trailers that are no better than the middle priced brands. There are less expensive brands that are short lived and involve constant maintenance. They will cost you more in the long run because you undoubtedly will exchange it for another.

You are the one who will have to shop and determine which is the best for you. Most owners will tell you the good and bad points of their trailers. Anyone who doesn't own the brand of which you are interested, and who is critical of it, should be suspect in his answers.

Every thing I own is disliked by someone else, whether it be a trailer, horse, tractor etc. You figure out what is best for you and go with your convictions. You are the one spending your hard earned dollars trying to enrich your life. If you are happy, the rest of us can be jealous of you.

BOL  Gard

I also believe that a trailer,be it an expensive well known brand or a lesser one,is only as good as the dealer from which it came.

We owned a well known brand popular among the roping crowd.The trailer itself was not the problem so much as it was the dealer that we'd purchased it from.

We wound up with an Exiss from Jim's Motors in Cuba,MO and I can't say enough about how great these guys are.They do more than just fufill their responsibility as the dealer,they really go the extra mile for their customers.

In checking out all of the nice trailers on the market,be sure you check out the dealer selling them too.

Hate to be the dissenter here, but have had, and know folks who have had very bad issues with their Exiss trailers.

There was a huge amount of discussion on it ... do a search on www.chronicleforums.com

Well I was going to try to refrain from doing it this time,but,since you brought it up in the manner you did and ruined an otherwise decent discussion,here goes.

I LOVE MY EXISS TRAILER AND WOULD BUY ANOTHER ONE.

I dare say, that for any trailer manufacturer to stay in business, it MUST produce more good products than those that are problematic. For a company that makes thousands of trailers to be successful, there must be more people satisfied with their purchases than those opposed.

A successful track record and a long history of high numbers of sales are good indicators of a quality product. These facts are much more important to me than the person who says "all brand xyz trailers are junk." That person's opinion has no more relevance than the last mess in which I just stepped.

If a complaint is made such as , "I own an xyz trailer and the door hinge has broken and the dealer can't fix it correctly." This has merit, and if this is a chronic condition among the trailers made by xyz corp, then a statement to that effect is pertinent.

Because you have a friend, whose uncle's great niece's trailer's, taillight burnt out, does not make every other trailer of that brand, a bad one.

When many satisfied owners are saying that they enjoy their trailers and have had little or no problems, a smart person would consider that a positive concenses has been established. It might be wise to listen to what is being said.

I've spoken in the generic, not to place blame on any one entity. For the record, I also own an Exiss. I consider myself an informed owner, one that researches the products in which he is interested. I am familiar with aluminum materials and construction. I own the two trailers I have, as a result of the thorough  comparison of various brands. I bought what I considered the best for my needs. I do not regret my decisions, and I have no plans on changing my present equipment for anything else.

Dismiss the naysayers and listen to the people who offer intelligent criticism. They are your best source of information.

BOL  Gard

ncsuacd : What was the specific issue/s with your trailer?

As one of the participants in a lengthy Exiss discussion on HTW, I have an addendum to the "horse broke the roof"  thread...

(Disclosure: I own a Sundowner, bought mainly for a good price.)

While the Exiss has some roof vent construction differences between the Sundowner, I think the main problem was a combination of events that allowed the horse to damage the trailer.  "If but..." for any one of many things still allows for a great many chances for a horse to damage any trailer or itself.  Anything with horses is a risky endeavor.  Possibly bad for your health, purse, horse or reputation.  Most state legislatures have recognized this great risk, with equine liability laws.  Still,  we accept those risks for the benefits of horses.  To do otherwise, means to do without horses.

This applies to any trailer...Sundowner, Exiss, Elite, 4Star, or home-made.

In the thread referred to above, I think the problem would have be avoided if the horse was tied properly.  This fact took four days of often charged posting to get enough information.

It bears repeating... Don't listen to non-specific issues or opinions masquerading as fact about any trailer or dealer. 

Just old. We all need help at one time or another; that's why I'm here. I've been the recipient of much pertinent information, and I too, am very grateful to the many people who take the time to answer our problems. This forum is a very valuable source of information, from knowledgeable people "who have been there and done that." We are very fortunate to be a member in this culmination of diverse horse owners.

Thank you all for a great job.

Gard

 I am not "masquerading" my experience as a fact.  It is a fact. It is my personal experience.  I apologize if some of the seasoned posters do not feel that my personal experience was "intelligent criticism".

My particular issue was with my horse (not overweight, or overly large) falling through the ramp on a 6 month old trailer.  Bad welds on the ramp.  It was my issue, but a friend's trailer, to complicate the matter.  2002 Model.

Another person in the barn had a door fall off.  I cannot remember what year hers was, I will ask her when I see her again.

The OP asked why people didn't like them.  That is just my personal experience.  EVERY manufacturer of ANYTHING is going to have good products, and bad ones.

It wasn't so much that the incident HAPPENED, but it was how the company dealt with the owners concerns that bothered me.  THAT is why I won't buy one, but that is my personal choice, and right.  It took both ladies several months going round and round with the company to get things right.

2 ladies at the barn I am at now both have newer model trailers by Exiss, a 2005 and a 2007, and they are both great. But I still won't buy one based on the run-around my other two friends got from the company.

I don't feel that my post was at all rude.  The OP asked for "why people don't like them".  I answered with my personal experience.

ncsuacd:  Thank you for responding.  

To clarify ... I said ..."opinions masquerading as fact..."  I didn't denigrate your experience or your post.  Actually,  I do want to hear about specific experience.  That's how we learn to do better.  From your post, the welds broke on the ramp.  Did your horse's foot go through the ramp or did the ramp merely collapse with the horse on it.  Either way not a good thing, I agree.

Second, the Exiss response was poor in your opinion.  Were you getting your friend's trailer fixed or was the trailer owner talking to the dealer?

What was the issue of getting the ramp repaired/replaced ? 

Was is the issue timely repairs or not accepting warranty responsibility for the repair. I ask since the dealer is the face of Exiss.  or any other manufacturer of big ticket items.  On a 6 month old Exiss trailer,  I would think, the dealer is the primary contact.   And the primary agent for getting it resolved to the owner's satisfaction with the factory...  Choosing the dealer is as important as choosing the trailer brand.  Exiss surely would like to know if their dealer is failing to properly represent them.

edited to address ncsuacd's experiance