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Veteran
Posts: 209
Location: pensacola, fl | I just bought a 99 Exiss Trailer. It is a 3 horse slant. I guess the guy who owned it before me only carried one horse in it because only one of the drop down windows has bars so the horse can't stick his head all the way out of the window when it is open. I haul 3 horses and need bars for the other 2 windows. I don't like the screens because when I come back around to tie the horse it is in my way. Does anyone know a place that sells these. Thanks in advance for any help!!
Edited by Monsterhorse 2006-06-12 11:38 AM
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Expert
Posts: 1723
Location: michigan | I vote for a Exiss dealer.... |
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Veteran
Posts: 238
Location: West Coast | Whenever I've needed parts for my trailer (an extra saddle rack and a new jack), I ordered them through an Exiss dealer. |
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Regular
Posts: 98
Location: Midwest USA | Yes a Exiss dealer would be the first place to look......but I am sure you could call the factory direct also....You can probably go on there website to locate your closest dealer......Good luck |
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Veteran
Posts: 209
Location: pensacola, fl | Thanks everyone for your replies. I have left several messages @ some local dealers and no one has returned my call yet. I think I will take 3yrhitch2bumper's advice and call the factory and find some more dealers. Thanks again!!
Edited by Monsterhorse 2006-06-15 7:23 AM
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| Monsterhorse, I received your email this morning and responded immediately by same. I apologize for my staff not returning your calls. I will be glad to personally help you with whatever you may need. Please call me toll free at 877-694-5665 XT 121, or on my personal phone at 334-685-2636, or email me at info@dhmco.com. Thanks, DON SMITH, OWNER, DIXIE HORSE & MULE CO. |
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Veteran
Posts: 209
Location: pensacola, fl | Thanks Don, I appreciate your help. I got your email. You guys have always been very helpful. I must have left the message for the wrong department. |
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| Thank you Ma'am, we'll do our best to get whatever you need. I appreciate the opportunity to have served you! THX DON |
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Expert
Posts: 1283
Location: Home of Wild Turkey Whiskey | I'm going to say this again about Dixie Horse and Mule and Don in particular, This guy is amazing, the only time you hear from him is when he wants to truely help someone. I have said it before, that this site is crawling with dealers they monitor the forumn to see if they can't snake a trailer deal when someone is looking to buy. But Don only chimes in when someone is looking for help with a problem, he never tries to snake a deal, he nevers badmouths the competition, just tries to help folks out. I being a salesman(heavy equipment) would love to be working for someone with those principals. I wish I lived closer, I may consider changing jobs, that's the way all business people should be, work on keeping the customer satisfied and the dollars will follow. |
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| HWBar, you are very kind sir, and I appreciate it! Your statement about customer salisfaction is so true. I do have some sales openings! As they say on the game show. "Come on down"!! THX DON |
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Regular
Posts: 98
Location: Midwest USA | WHAT IS THE OLD SAYING???? IF YOU DO NOT TAKE CARE OF YOUR CUSTOMER......SOMEONE ELSE WILL...... |
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