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Veteran
Posts: 148
 
Location: columbia tn | cimmeron norstar... we were discussing on this site about the problems with cimmerons roof recall... i stated that i was trying to work with them on the issue and would get back to the site when outcome is made... the outcome is they are only willing to produce the trailers and sell them and make money but good luck if you happen to have one with problems... to bad good trailer no customer service the dealer can only do so much... thank you happy trails |
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Extreme Veteran
Posts: 304
| They are bending over backwards to help me. |
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Elite Veteran
Posts: 792
Location: East Tennessee, USA, Planet Earth | Do you have a link to this recall? THANKS! |
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Veteran
Posts: 148
Location: columbia tn | no i got a letter from them.. it is the late 03 through 05 models i believe... the dealer has coated it with a (rubber type coating) called geo bond.. they are not giving any warrenty other than what you already had when you bought the trailer..the geo bond you can google it and look it up...its all a matter is the geo bond going to stick and do its job or not..its a well built trailer but if there is a roof material problem which this is than give extra warrenty or replace the roof panels..my trailer is in warrenty right now from when it was purchased in 05.. this is a material defect made by a company called newcourt.. the roof panels are not holding up to the suns uv rays the panels are seperating between layers...good luck to all with these trailers... |
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Member
Posts: 20
Location: Southeast | Same story here. My trailer had yet to haul a horse when it came apart. Answer from Cimarron was tow it to OK, and pay them almost $2,000 to fix it. A trailer built in '05 I believe. Sounded like hogwash to me. A trailer with pretty welds, cool looking sides, but no roof whatsoever! Cimarron buyers beware. I had a local trailer shop coat mine, then put a regular aluminum roof on top of it. Works great now- no leaks! |
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 Regular
Posts: 88
Location: Youngstown, OH | Well, that's just hogwash. I have several friends with Cimarrons and many of them had the reported roof problems. Not only did Cimarron pay the freight to OK to have the roofs repaired the also covered any damage to the LQ as a result of the roof problems. Cimarron has been nothing but more than fair with this problem and has stood behind their product. |
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Veteran
Posts: 148
Location: columbia tn | hey riderguy how much if you dont mind me asking was the alum roof put on... im not on here trying to dog cimmaron im just telling it like it is.. i have one i pd 50,000 dollars for it and i am so glad they are paying freight for some of you out there but for me all they want to do and have done is slap geo bond on the roof and not even give any extra warrenty or anything for it.. i have talked to ben jenssen at cimmaron several times and also jack from newcourt who sold cimmaron the bad panels in the first place... its a crappy deal.. and thats no hogwash..... |
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New User
Posts: 4
Location: Fayetteville Ga | have talked to ben and jack also what did they tell you they were gonna do i dont really want my roof repaired i didnot buy a trailer with a repaired roof ! im still waiting for their reply |
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Veteran
Posts: 148
Location: columbia tn | that all they were offering was the seal geo bond roof and the only warrenty was what was left on the trailer from purchase date... its a bunch of |
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New User
Posts: 4
Location: Fayetteville Ga | are you going to let them do that repair and what about the resale value |
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Veteran
Posts: 148
Location: columbia tn | dfree, i did let the dealership do the roof sealant. i looked up the geo bond information and it has a 30 yr warrenty so i think it should be decent... but it is still a coating of some sort and a coating is not as good as a roof panel built right the first time with the right material..(my opionion) i am thinking about trading it and getting another brand for sure will not buy another cimmaron again (my opionion) the dealer that sells them around here i like and delt with alot of yrs but a dealer can only do so much... if they would of worked with me a little at cimmaron i would of considered another one but not now...if we dont trade we are for sure going to have a carport put in which is 2500.00 that should not have to consider in the first place to help protect the roof which i feel will help alot..i have thought about talking to a lawyer to see if anything could be done... its just a huge mess... alot of people are probably happy that they are throwing a sealent on the roof panels for the sun uv rays but i think it should of been replaced or a warrenty from the factory for bad materials... good luck |
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Member
Posts: 20
Location: Southeast | Kershaw, I PM'd you. Found a dealership to fix mine after Cimarron couldn't/wouldn't. Sent you info. |
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New User
Posts: 4
Location: Fayetteville Ga | thanks for the info mine bubbled real bad and pulled out of the caulk joint so i dont think just sealing is going to do mine i had a cm in the early 90s got great customer service with some issues we will see !!!!!!!!! |
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New User
Posts: 1
|  WE HAD OUR CIMARRON ROOF RELAMINATED DUE TO RECALL 2 YEARS AGO. I SAW BUBBLES THEN, BUT WAS TOLD THEY WERE OK?? NOW THEY ARE WORSE AND CIMARRON SAYS ROOF NEEDS REPLACING BUT I NEED TO BRING IT TO OKLAHOMA?? AND PLAN ON MONDAY THRU WENESDAY, CAUSE SHIPPING THE ROOF BOARD IS TOO COSTLY. HAS ANYONE HAD BETTER LUCK THAN THIS. I FEEL THEY SHOULD PAY FREIGHT..ITS THEIR TRAILER, STILL UNDER WARRANTY!! ANY SUGGESTIONS?? THANKS! |
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Member
Posts: 19
Location: Ramona, CA | We are a Cimarron dealership located in southern California. We have repaired a few of these roofs under warranty, including a couple of trailers that were purchased at other dealerships, paid for by Newcourt. You should be able to get your "recalled" roof repaired at any Cimarron dealership that has a service department. If you purchased a trailer second hand, it has no warranty. This is true for any brand of trailer unless you paid for a transferable warranty. It really isn't fair to blame Cimarron, since they were sold the defective material to begin with. It is the roof manufacturer's warranty, which is Newcourt. |
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Veteran
Posts: 241
| Does Cimmeron use the same roof as Hart??? |
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Member
Posts: 19
Location: Ramona, CA | We believe that since approximately 2006, Cimarron has been using the same roof material as Hart. |
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Member
Posts: 22
| I have gotten a few calls from a few individuals to fix these trailers because we also repair trailers and refurbish them from the ground up sometimes and from what i have seen and from these calls and information i am getting there is a Big problem.. jimmie |
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Regular
Posts: 85
Location: Foothills of the Smokeys | I have a 2004 CM Norstar, purchased in 05. Now I am concerned, even though my trailer is kept under cover. I never received any recall info. Do I contact my dealer or Cimmeron? Does anyone have contact info for Cimmeron, an 1-800 number? Who do I speak to there? What does the roof look like when problems exist? |
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Veteran
Posts: 241
| Originally written by Ramona Trailer Gal on 2009-09-16 9:30 PM
We believe that since approximately 2006, Cimarron has been using the same roof material as Hart. Has anyone heard whether Hart is having problems with their roofs? I sure hope not. |
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Location: Where the wind comes sweepin' down the plain... | Cimmaron's issue was with 03-05 models. In 06 they changed to the same supplier that Hart uses on their roof. As far as I know, there has never been any issues with a Hart roof. |
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 Elite Veteran
Posts: 681
Location: Corpus Christi, Texas | Have not had any problems with my '07 Hart's roof |
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Elite Veteran
Posts: 720
| Originally written by Tresvolte on 2009-09-18 10:59 AM
Cimmaron's issue was with 03-05 models. In 06 they changed to the same supplier that Hart uses on their roof. As far as I know, there has never been any issues with a Hart roof. Looking at buying an '04. Do we know if all 03-05s are having problems, or just some? |
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Member
Posts: 38
Location: Louisa, VA | I think it is very fair to blame the trailer manufacturer.
Cimmeron chose the supplier of the material and components for their roofs. They, not the consumers, should bear the cost of this decision. Cimmeron is the party that holds itself out as an expert in making trailers. This includes the selection of the components and materials that go into the trailer.
In turn, Cimmeron should look to whoever supplied them with the faulty products incorporated into the trailer. If the supplier is bankrupt, again, Cimmeron selected this supplier, not the trailer buyer.
I will be looking to buy a used trailer in the near future. This is one brand that has been crossed off my list. |
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New User
Posts: 2
Location: Dayton, Texas | I know this was posted several years ago, but I'm having issues with my 05 Cimmaron! Where did you get your roof replaced and how much did it cost? Thanks! |
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Expert
Posts: 5870
Location: western PA | Gelcoat blistering is a common problem with watercraft, fresh and salt water both. When it involves a non submerged structure, its causes are usually indicative of a poor construction or inferior fiberglass layup materials. For those of you that have fiberglass roofs with structural issues, and whose trailers are no longer covered by a warranty, I would recommend you visit a boat yard instead of a RV dealership. Most fiberglass structures can be rebuilt and strengthened in place, without having to replace the entire laminate. The material and labour costs for the repairs will be much lower than a total metal replacement. Boat yards that typically effect fiberglass repairs are versed in this type of reconstruction. The problem with any fiberglass construction is the harm done by UV rays, which damages the outer most layers of a fiberglass lamination. An inferior layup's surface can only include the laminating resin, whilst a better lay up will have an additional gel coating protection layer. The type of resins that were used in the FRP lay up, in addition to the numerous fiberglass and core materials that are available, can result in very different qualities of finished products. Just as with any construction, there are many ways to build a fiberglass layup. Not all are equal, and one type can't be directly compared to another. The repairs would include sanding the damaged areas, removing any delaminations, adding new materials, and finishing with a new gel coating or final paint product. Usually the interior would not have to be addressed as the repairs would be limited to the top of the present roof. Replacing an entire roof, especially with a different material, particularly if it involves a finished LQ, is very labour intensive. Fiberglass repairs, when compared to sheet metal, are much easier and less expensive to effect. |
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Elite Veteran
Posts: 788
Location: Tenn/Ala. | For what it is worth, we have installed a full aluminum roof overlay on several Cimarrons with the delamination issue. Basically we leave the original roof intact, and add a full .040 coil skin that is sealed at the edge and around vents like every other traditional roof (same material we use when we have to replace a traditional roof). It seems to have worked very well, it is not cheap, but a reasonable alternative to replacement with what should be a permenant solution. Did our first one back in '05 or so, and several since. As was pointed out with an LQ- this lets all of that not be disturbed. Also for what it is worth, the last one we did had the factory authorized "fix" applied several years ago. Roof still came apart. It wasn't leaking, but it had severe delamination. So no matter what, keep a close eye on those units before any damage occurs.
Edited by RTSmith 2013-06-15 9:48 AM
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New User
Posts: 2
Location: Dayton, Texas | RTSmith-what is the name of the company that replaces the roofs? Any information is appreciated. |
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Elite Veteran
Posts: 788
Location: Tenn/Ala. | I am only aware that Cimarron themselves replace the actual roof. My dealership in Shelbyville, TN. is where we have done the additional (or overlay) roofs. There may of course be others.
RTSmith
www.SelectTrailer.com
931-685-4040 |
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New User
Posts: 3
Location: Saranac mi. | I am told I need to replace my whole roof on my 2004 Cimmeron Living quater Trailer. I am told by Cimmeron that it will cost $4,000-$4,500. I will have to take it to Ok. The repair will take about a week. I live in Michigan. Has anyone had any better luck with Cimmeron? Funny, I used to sell these trailers. Chose this one because of the quality for the money. Love the trailer. Just want it fixed before it wrecks my Living quarter. Never received a recall, although I am hearing of them. Any help would be appriciated. Wilda. |
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Elite Veteran
Posts: 720
| I don't believe there ever was a "recall", as recalls are for safety issues. There was what one might call a service campaign, a long time ago. They advised of a potential problem, and paid the dealers to basically slather another coating on top of the roof. I saw one of those fail anyway.
If I were you, I'd tote it to OK and have them do it. Just my opinion. Before any more damage is done. |
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New User
Posts: 3
Location: Saranac mi. | Thank you, I just spoke to Dave in service at Cimmeron. Very helpful and nice. I was on the list to receive a service notice. I did not get one. Probably wouldn't have made much difference anyway. Too bad I will have to eat the expense of a new roof. As I said, I used to sell trailers. I looked at so many new and used. Thought, for the money the best choice. Who could have seen this coming? I think all Companies have a bad spell now and again. Late 2000's for Sundowner powder coat on 727's. Lots of trouble here in the north. All in all, I have an outstanding trailer, with a roof problem. NOW, what to do about it. |
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New User
Posts: 3
Location: Saranac mi. | I am looking to get my Cimmeron trailer roof fixed. You mentioned an alum. overlay. Where are you located? |
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Extreme Veteran
Posts: 304
| Are there any shops (RV, Horse Trailer, Boat,) near St. Louis that can address this problem. The CM Dealer I purchased from is no longer selling or servicing them. |
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Member
Posts: 20
Location: Lake Mills, Iowa | We had a roof issue with our 2008 Cimmeron. I could see that the fiberglass was delaming in two small spots. I contacted my dealer at Transwest in Kansas City and she hooked me up with Cimmeron. They had a person from Ohio come to Iowa and repair my roof. He repaired it like a body shop would repair fiberglass on a car. I learned alot about fiberglass and upkeep that day. He told me to keep my roof waxed with a good paste car wax once a year. I did that immediatly after he left and every year after that. I did not have any more issues with the roof. I have traded that trailer, and purchased another Cimmeron, and I wax the roof with a paste wax, and I also wash the roof everytime I wash the trailer, no signs of any delaming. Love the Cimmeron trailers. Call Trisha at Transwest in Kansas City. They are a Cimmeron dealer, and she may be able to point you in the direction you need to go. Good Luck! |
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cimmeron roof recall
